Fidelity National Financial partnered with InspiringApps to build inHere® — a platform that reduced fraud activity by over 80% and brought 76% of consumers fully digital within 18 months of launch.
Real estate transactions have always been local and personal, but as the industry went digital, bad actors arrived from everywhere. Homebuyers were losing life savings to wire fraud, impersonation scams, and compromised email accounts.
Fidelity National Financial, the largest title insurance company in the US, partnered with InspiringApps to design, build, and launch inHere® — a secure, unified platform for every party in a real estate transaction. Within months of launch, it reduced fraud activity by over 80%.
The inHere app keeps every party in a transaction informed and connected — milestones, contacts, documents, and messages all in one place, outside of email. Over 135,000 agents and transaction coordinators now manage their deals this way.
inHere eliminates the disjointed systems and endless back-and-forth that slow real estate transactions down. Buyers, sellers, and agents can track every milestone and document in real time — reducing the phone calls and emails that used to consume hours of office time each day.
inHere creates a closed ecosystem through which all communication and money movement in a transaction flows — so fraud has nowhere to enter. The platform reduced FNF's fraud activity by over 80% within months of launch.
InspiringApps helped design and build web, Android, and iOS versions of the inHere app. Our challenge was to create a solution that would feel comfortable for all users, no matter which platform or device they chose to use inHere. Our mobile and web teams worked closely to ensure feature parity, delivering a unified solution across Android, iOS, and web browsers.
Building on our expertise in real estate and national financial services, the inHere vision matched InspiringApps’ ability to deliver a unique, streamlined experience—a secure and transformative financial app that delights users.
With the inHere app, users can:
InspiringApps helped design and build web, Android, and iOS versions of the inHere app. Our challenge was to create a solution that would feel comfortable for all users, no matter which platform or device they chose to use inHere. Our mobile and web teams worked closely to ensure feature parity, delivering a unified solution across Android, iOS, and web browsers.
The inHere project required a unique design approach, blending elements of the Fidelity National Financial family of brands with a distinct look for their innovative product. The InspiringApps design team created humanizing illustrations with friendly faces to visually show how different the homebuying process feels with this product.
We built trust by marrying the various scenarios users experience with iconic scenes of home buying, so users feel at home on the platform. Hues are warm and inviting, with bright accents that point to the successful, positive outcomes of the inHere experience. See the full design case study.
The inHere app was an honoree of Fast Company’s 2023 Innovation by Design Awards in the Security category.
FNF first launched the inHere app in 2020, and InspiringApps continues to support the project’s maintenance and improvements.
“Thank you for all your help to make inHere a reality. We could not have selected a better partner. Your team is core to executing our vision.”
—Brian Maughan, Chief Innovation Officer, Fidelity National Financial
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