Season's Tidings

A decade back, going digital promised everything: smarter systems, streamlined work, freedom to focus on what matters. Today those promises echo in AI pitches, but the first wave left a different legacy—bloated organizations, impenetrable tech stacks, revolving consultants, and offshore initiatives that cut costs but often quality too. The numbers tell the story: productivity dropped for five straight quarters through May, a first since 1948. Yet in this landscape of unfulfilled digital promises, some companies are actually transforming. They’re not chasing wholesale change or betting everything on AI. Instead, they’re finding specific opportunities where markets contract, moving precisely, proving what we learned during the pandemic—rapid change is possible when the target is clear. Where Markets Reveal Opportunity Market shifts expose where digital solutions matter most. Housing slowdowns reveal gaps in lending and closing processes. Security breaches point to teams needing better tools. Travel industry price wars show the limits of dated booking systems. Climate pressures push power grids toward smarter solutions. The pandemic proved organizations can change rapidly when they have to. That capability didn’t disappear; we just need to channel it deliberately. Elements That Work Some companies build better digital products by starting with two questions: What exactly needs fixing? What tools already exist in the marketplace? Infrastructure That Scales Modern platforms need to handle multiple brands and integrate with existing systems. But complexity doesn’t have to mean confusion. The best solutions grow naturally with your business. Data That Shapes Decisions Raw numbers rarely tell the full story. Context transforms data into insight. Successful companies identify which metrics actually influence customer behavior and business outcomes, then act on those patterns. Customer Experience That Fits Good digital tools match existing workflows. Great ones remove friction while preserving what works. Understanding how users actually spend their days—their routines, shortcuts, and pain points—reveals where technology can help most. Real Results in Action FNF: Clearing the Path in Real Estate FNF began with a question: What slows property deals? Their inHere platform answered by: Reaching 76% adoption in 18 months Boosting team capacity Unifying multiple brands Giving customers more control Yoürs: Making Home Ownership Accessible While FNF streamlined existing processes, Yoürs spotted a gap: young professionals watching home ownership drift out of reach. Their platform will connect potential co-owners. Their recent acceptance into TechVenture Accelerator Boulder suggests they’ve found an underserved market. Common Threads in Successful Projects Our work with hundreds of companies reveals patterns in successful digital projects. Five elements stand out: 1. Platform Clarity Technical choices flow from strategy. Successful platforms connect methodically across brands and grow incrementally. Simple interfaces outlast complex ones. 2. Security by Design For companies like FNF, security transforms the business model itself. When protection and verification weave through every interaction, trust becomes measurable. FNF achieved 80% fraud reduction, which opened new possibilities for the entire industry. 3. Design Through Understanding Multiple perspectives build better products. Direct observation shows what users do. Interviews reveal why they do it. Usage data confirms patterns. Regular feedback catches gaps. Both FNF and Yoürs prove that deep user understanding leads to rapid adoption. 4. Teams That Talk Problems surface faster in open conversations. Cross-department collaboration speeds solutions. Progress needs measurement, but not micromanagement. 5. Partnership That Grow The right partners multiply capabilities. Skills complement. Knowledge flows both ways. Time strengthens these bonds. Start Where You Are Digital transformation doesn’t require massive budgets or complete overhauls. Start with one clear problem. Test solutions quickly. Listen to users. Let your team adapt. Find partners who understand your goals. At InspiringApps, we help companies take these first focused steps. Want to explore what makes sense for your business? Let’s talk.

Real estate transactions are akin to a game of Jenga but with high stakes and life-changing decisions. Multiple agents, buyers and sellers, lawyers, financial professionals, and inspectors, each with specific needs and responsibilities, work together simultaneously—and on a relatively short timeline. One missed email or delayed report can send the transaction tumbling. Fidelity National Financial (FNF) is a monolith in real estate finance, with a decades-long history of serving home buyers and sellers through 52 disparate brands. FNF leadership understood the inherent chaos of the real estate transaction process and knew there was a better way—one that simplified the process for buyers, sellers, and professionals. With the expert support of InspiringApps—a renowned app development company celebrated for crafting stunning and functional digital experiences—the inHere platform is redefining transparency, user-friendliness, and security standards. Digital Solutions With a Personal Touch Residential real estate is a personal transaction in a relatively small circle. Real estate agents find clients through word of mouth, referring other parties to professionals in their circle. An escrow agent may work closely with a specific title person who knows a lender who works with the same lawyer during each transaction. The process is local, personal, and intimate, which can be challenging to duplicate in the digital space. “What’s unique about the real estate industry and what’s unique about inHere is it’s not a simple two-party transaction. It’s not, “I order something online on Amazon, and I get it.” It’s not, “I order my pizza, and I track it, and I get it,” Jason Nadeau, Chief Digital Officer and Chief AI Officer at FNF, explains. The FNF and InspiringApps teams approached the project by answering this question: “How do we build more transparency and mitigate risk while maintaining a personal touch?”  Building software at scale for all these transactions, and software that can help facilitate these transactions more transparently, has to capture that friendly or familiar relationship you’re used to. That person-to-person relationship has to carry over to the technology. At the same time, technology must simplify complex processes and catch fraud, an increasingly common problem in real estate transactions. Building the Future of Real Estate Despite their drive to innovate, FNF is still, at the core, a real estate company.  “In [searching for a partner for the inHere experience platform], we sought somebody with extensive experience outside the real estate industry. Someone who could bring us ideas and innovation from other industries that we may not have considered,” Jason said. InspiringApps was crucial in developing the inHere platform, bringing fresh perspectives and asking critical questions that enhanced the user experience. InspiringApps developers and designers are known for their up-to-date knowledge of UI and UX best practices. This expertise was instrumental in creating a platform that meets and exceeds FNF’s and its users’ high standards. A collaborative development process marked the partnership between Fidelity and InspiringApps. This synergy ensured that the platform was built to meet the exacting standards of both companies and the needs of real estate transaction stakeholders, from “Your offer has been submitted” to “Congrats—here are the keys to your new home!” The result is a robust, user-friendly platform that addresses the unique challenges of real estate transactions while providing a seamless digital experience. An Award Winning Partnership The inHere platform was rolled out to title partners within FNF, touching millions of transactions and mitigating early-stage risks. Its successful implementation is a testament to the power of collaboration and the importance of keeping the project focused on end users.  The tech industry also took notice. In August 2023, Fast Company awarded the inHere app an honorable mention in the Security category of their Innovation by Design Awards, one of the most sought-after awards in the design industry. inHere joined an impressive roster of peers—including Adobe, PepsiCo, and Canva—in a celebration of functionality, originality, beauty, sustainability, user insight, and business influence.   “If you’d asked me when we started this journey if this software would be award-winning, I would have never believed you. I thought we built great, fit-for-purpose software, but it was not award-winning compared to other cool things. But frankly, I can see why it did,” Jason explains. Fidelity and InspiringApps continue their commitment to innovation and excellence by continually refining and improving the platform. Designing Digital Futures Transforming real estate transactions from a local, personal, in-person process to a seamless digital destination has been both challenging and rewarding. The development of the inHere platform, supported by InspiringApps, showcases how advanced technology can transform complex business processes. By focusing on end users’ needs and leveraging a trusted partner’s expertise, Fidelity has set a new standard for the real estate industry. As we look to the future, the inHere platform will continue to evolve, driving efficiency, transparency, and security in real estate transactions. This case study is a powerful example of how digital solutions can revolutionize traditional business practices. Are you ready to join the digital revolution? Partner with InspiringApps to transform your business processes and achieve new heights of efficiency and innovation.